Send e-mail

ActionSend e-mail allows you to send an e-mail to a customer.

Send e-mail action settings dialog box

The mailing settings are similar to those described in the E-mail mailings section. The only differences are:

• There is no option to attach files;

• It is possible to specify the e-mail addresses for sending a hidden copy of the e-mail. To do this, click on the link and enter e-mail addresses in the text field:

E-mail address for sending a hidden copy

Important: The action of sending an e-mail is performed only for customers who simultaneously have the following:

• Active subscription to e-mail channel;

• E-mail address is specified;

• E-mail address is valid;

• Active subscription to the selected mailing category (if specified)

Important: Any actions in the chain that are child nodes of the Send SMS node are performed only for the customers to whom the message has been sent (ignoring the delivery status).